Shipping & Delivery
Shipping &
delivery
Every CLIPSE order travels tracked, insured and signed for. Here’s how we dispatch, what to expect by region, and everything you should know before your parcel arrives.
Shipped with FedEx, UPS and trusted couriers — tracked, with signature on delivery.
Fulfilled from our Eastern-European and Canadian hubs for faster, safer delivery.
A tracking number lands in your inbox the moment your order leaves us.
How your order reaches you
All CLIPSE orders are shipped using trusted international courier services such as FedEx, UPS and other reliable delivery partners.
For security and reliability, all deliveries are sent using a tracked service with signature confirmation upon delivery, so your order can be safely received.
We select the most suitable courier depending on the destination and region. It is not possible to choose a specific carrier — this is determined by our logistics team for the most efficient delivery.
Please ensure someone is available at the delivery address, residential or business. If no one is available, the courier may leave a card so a re-delivery can be arranged or the parcel collected from a local depot or pickup point.
For international shipments, customs duties, import taxes or other local charges may apply. These are set by local authorities, are not included in the order total, and are payable by the recipient.
Please do not refuse delivery of your order. If a delivery is refused, the customer is responsible for the original shipping, return shipping and any customs charges incurred; where a refund is issued, these costs are deducted from it.
CLIPSE does not accept responsibility for orders delivered to shipping companies, parcel-forwarding services or freight forwarders. Once delivered to the address given at checkout, responsibility for the shipment transfers to the recipient.
All international orders are shipped from our Eastern-European fulfilment warehouse, carefully processed and dispatched for safe, reliable delivery worldwide.
The estimated timeframes below already include an additional buffer of up to 7 days for potential customs, local-carrier or peak-period delays.
- United Kingdom5–10 days
- European Union4–9 days
- Australia & New Zealand10–18 days
- Middle East8–16 days
- Asia8–16 days
- Rest of the World10–20 days
Delivery times are estimates and not guaranteed, as shipments may occasionally be delayed by customs, local postal services or circumstances beyond our control.
All international orders ship with tracked courier services — you’ll receive a tracking number once your order is dispatched.
Import duties, taxes and customs charges may apply depending on the destination. These are set by local authorities and are the responsibility of the recipient; CLIPSE cannot predict or control them.
All orders for the United States and Canada are shipped from our Canadian fulfilment warehouse, for faster and more reliable delivery across North America.
Orders are processed on business days, Monday to Friday. Once dispatched, delivery typically takes approximately 2–5 business days, depending on destination and local carrier.
Timeframes are estimates and not guaranteed, as delays may occur due to weather, carrier schedules or other circumstances outside our control. We do not offer weekend, next-day or Saturday delivery.
Delivery may not be available to certain remote or non-continental locations, including Alaska, Hawaii, Guam, the Northern Mariana Islands and the U.S. Virgin Islands. Our team may contact you to arrange an alternative or cancel if delivery isn’t possible.
For security, all shipments use tracked courier services with delivery confirmation. CLIPSE does not accept responsibility for orders delivered to forwarding or freight services; once delivered to the checkout address, responsibility transfers to the recipient.
Before it ships
When will my order be dispatched?
Orders are processed on business days, Monday to Friday. You’ll receive a tracking number by email the moment your parcel leaves our warehouse.
Can I choose my courier?
Not at this time. The most suitable carrier is selected by our logistics team based on your destination and region, to ensure the most efficient and secure delivery.
Will I pay customs or import duties?
For international shipments, customs duties, import taxes or local charges may apply. They are determined by local authorities, are not included in your order total, and are payable by the recipient.
What if I’m not home for delivery?
The courier may leave a notification card so you can arrange a re-delivery or collect from a local depot or pickup point. Please don’t refuse delivery — refused parcels incur shipping and customs charges that are the customer’s responsibility.
Do you ship to freight forwarders?
CLIPSE does not accept responsibility for orders delivered to shipping companies, parcel-forwarding services or freight forwarders. Once delivered to the address at checkout, responsibility for the shipment transfers to the recipient.