How long does delivery to Montreal take?
Three to five business days by tracked courier after dispatch. Orders are processed Monday to Friday, so an order placed on Friday evening leaves on Monday.
Is there any duty or customs charge?
No. Orders ship from our Calgary warehouse and stay inside Canada, so nothing goes through customs and no brokerage fee applies — unlike the European labels most Montreal shoppers end up comparing us with.
How much is shipping?
Free on orders over $250, flat $21 below that. The exact amount is shown at checkout before you pay.
Do you deliver to Laval and Longueuil?
Yes, on the same terms as the island — same timeframe, same free-over-$250 threshold. The same goes for Brossard, Dollard-des-Ormeaux and the rest of the West Island.
What if it doesn’t fit?
Returns are accepted within 14 days of delivery for a refund, or within 30 days for store credit. Items must be unworn, with tags attached and in original packaging. Email us with your order number and we reply with instructions — please don’t send anything back before that. Refunds reach the original payment method within 5–10 business days of the parcel arriving with us.
Is there a CLIPSE boutique in Montreal?
Not yet. Our boutiques are in New York and Dubai (Calgary is being renovated); everything else is served online from the Calgary warehouse. Send your measurements by email and we will tell you honestly which size to order.