How long does delivery to Quebec City take?
Three to five business days by tracked courier after dispatch. Orders are processed Monday to Friday, so an order placed on Friday evening leaves on Monday.
Is there any duty or customs charge?
No. Orders ship from our Calgary warehouse and stay inside Canada, so nothing goes through customs and no brokerage fee applies.
How much is shipping?
Free on orders over $250, flat $21 below that. The exact amount is shown at checkout before you pay.
Do you deliver to Sainte-Foy and Lévis?
Yes, on the same terms as the old city — the same goes for Beauport, Charlesbourg and L’Ancienne-Lorette.
What length works best in Vieux-Québec?
Midi, in almost every case. A floor-length hem meets wet cobblestone on the walk between the car and the door, and there is always a walk. If the event is formal enough to need full length, plan the route and the shoe before you plan the dress.
What if it doesn’t fit?
Returns are accepted within 14 days of delivery. Items must be unworn, with tags attached and in original packaging. Email us with your order number and we reply with instructions.